Meet The Staff - Aly Hassell - User Support

This week we're chatting with Aly Hassell, who heads up Timehop's user support! In her four years at Timehop, Aly has perfected the ability to find creative solutions to any problems that users come across. And she loves it when she can turn a user's sad emoji to a happy emoji - or whatever the digital version of turning a frown upside down is - to give them a great experience with the app.

Need to get in touch with Abe? Aly's the best person to talk because she sits right next to him. Sometimes she even shares her favorite childhood snack - Gushers, Famous Amos Cookies, and/or Linden's Butter Crunch Cookies, depending on when you ask - with him while wrapping herself in the warm blanket that is 1994-1995 nostalgia.

Aly's favorite movie is a neck-and-neck race between the Little Mermaid and PeeWee's Big Adventure. The mermaid pulls ahead out of the second turn, but PeeWee takes the lead in the straightaway. Now the mermaid is back in front. Will PeeWee catch up down the final stretch? You'll have to watch to find out!